Property Operations Coordinator

The Property Operations Coordinator oversees a diverse portfolio of properties owned or managed by The Port and the Hamilton County Landbank, including vacant lots, residential, commercial, and industrial buildings. This role ensures properties are maintained to high standards of safety, compliance, and stewardship. The Property Operations Coordinator manages property maintenance, supports demolition and rehabilitation efforts, and serves as a liaison with public agencies and contractors.

What You'll Do

Property Maintenance & Operations

• Arrange for and/or coordinate the maintenance and upkeep of properties owned or managed by The Port which may include houses, commercial and industrial buildings, and vacant lots.
• Ensure regular maintenance services (e.g., grass cutting) are performed in a cost-efficient manner on an appropriate schedule.
• Assess and/or coordinate the assessment of the condition of inventory upon acquisition as well as implement an appropriate short- and long-term approach to security and code enforcement matters.
• Ensure compliance with internal procedures and local regulations.
• Respond promptly to complaints, citations, and illegal dumping issues.
• Record all property management and maintenance activities in cloud-based property management system.
• Facilitate access for contractors, utility providers, and prospective buyers or tenants, as needed.
• Occasionally perform hands-on maintenance tasks as needed including board-ups.
• Support internal decision-making regarding property rehabilitation versus demolition.
• Develop efficient and comprehensive schedule for routine field review of properties.
• Support and maintain centralized information regarding access to properties, including keys and codes.

 Contractor & Vendor Management

• Negotiate and manage contracts for services such as security, groundskeeping, and maintenance.
• Develop bid documents and oversee the bidding process in accordance with legal requirements.
• Assist contractors with onboarding into internal compliance and property management systems.
• Oversee contractor compliance with their contractual scopes of work and quality of work.
• Coordinate with service providers for transfers or cancellations.
• Manage property maintenance budgets and review contractor invoices for accuracy and compliance prior to payment. Coordinate with Accounting on payment.
• Actively identify and engage new contractors aligned with the Port Authority’s values.

Interagency & Public Coordination

• Serve as the primary contact for Police, Fire, Health Department, and Code Enforcement across City of Cincinnati and other Hamilton County political jurisdictions.
• Coordinate with legal counsel and internal teams on contracting and compliance matters.
• Communicate effectively with adjacent property owners and the general public.
• Collaborate with internal teams and external contractors to improve property management software.

What You Bring

Education and Experience

• High school diploma or equivalent required; bachelor’s degree in facilities maintenance or related field preferred.
• Five years of property-management or maintenance experience.
• Valid Driver’s License.

Additional Attributes

• Strong written and verbal communication; proficiency with computers and job-relevant software.
• Ability to maintain strong relationships with contractors, officials, community members, and colleagues.
• High organization and attention to detail, with ability to manage numerous contracts.
• Knowledge of trades such as carpentry, plumbing, drywall, masonry, paving, and painting.
• Ability to inspect properties, operate office equipment, and perform essential job functions safely.
• Creative problem-solving skills for complex or distressed properties.

Working Conditions

• Work performed in a mix of office, field, and property environments, including vacant lots, residential, commercial, and industrial buildings.
• Exposure to outdoor weather conditions and potentially unsafe or unsanitary property conditions.
• Standard office hours; may require additional hours, including evenings and weekends, depending on business needs.
• Fast-paced, dynamic environment requiring responsiveness to complaints, citations, and interagency coordination.
• Regular local travel throughout Hamilton County.